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Terms and Conditions

1. Introduction

Welcome to DumartDev. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any part of these terms, you must not use our services.

2. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

3. Services Provided

DumartDev offers a range of web development services, including but not limited to website design, development, maintenance, and support. Our services come with a 100% satisfaction guarantee, ensuring that you are fully satisfied with the results.

4. 100% Satisfaction Guarantee

We stand by the quality of our work and offer a 100% satisfaction guarantee. If you are not completely satisfied with our services, please contact us within 30 days of project completion, and we will work to address your concerns or provide a full refund.

5. Cost Comparison Savings

Choosing our services can result in significant cost savings compared to industry standards. On average, our clients can save around $12,700 in the first year and $5,200 every year thereafter. This cost efficiency is part of our commitment to providing high-quality, affordable services.

We are committed to providing high-quality, cost-effective web development services. Our goal is to help businesses save money while ensuring they get the best possible web solutions. Here’s a comparison of our costs versus industry averages and an overview of the potential savings for our clients.

Cost Comparison

Based on industry research, the average cost for setting up and maintaining a comprehensive business website includes significant expenses. Here’s how our pricing stacks up against typical industry costs:

  • Initial Setup Fee: Industry average is approximately $10,000, whereas DumartDev offers it for around $2,500.
  • Annual Maintenance Cost: Industry average maintenance costs are about $10,000 per year. At DumartDev, our clients typically spend $4,800 annually.
  • Total First Year Cost: Combining setup and maintenance, the first-year total for industry standards is about $20,000. With DumartDev, it’s approximately $7,300.
  • Annual Savings: By choosing DumartDev, clients can save around $12,700 in the first year and $5,200 every year thereafter.

Detailed Breakdown

The industry average costs are sourced from several reputable organizations and research articles. Here’s a more detailed breakdown:

  • Custom Design and Development: Typical costs range from $5,000 to $15,000. (Source: WebFX)
  • Hosting and Maintenance: High-quality hosting and regular maintenance can cost between $200 and $1,000 per month. (Sources: WPBeginner, Business.org)
  • Additional Services: Including SSL certificates, domain registration, CDN services, and business email integration can add significant costs annually. (Sources: WPBeginner, WebFX, Business.org)

Sources and References

To provide accurate and reliable cost comparisons, we referenced the following sources:

6. User Responsibilities

  • Account Information: You agree to provide accurate and complete information when creating an account and using our services.
  • Use of Services: You agree not to misuse our services. This includes not engaging in illegal activities, not infringing on the rights of others, and not distributing malware or other harmful software.
  • User Data Collection: Clients are responsible for the collection, storage, and management of any user data acquired through the use of their DumartDev website. DumartDev does not provide or transfer user data to clients and is not liable for the handling of such data. It is the client’s responsibility to ensure that all data collection and usage comply with applicable laws and regulations.

7. Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of DumartDev and is protected by international copyright laws. Unauthorized use of this content is prohibited.

Client Ownership of Files: DumartDev retains ownership of all files associated with the website development, including but not limited to code, design elements, and other digital assets. These files are provided as part of the service and are not for sale, with the exception of logos and other marketing materials. The client is granted a license to use the website as deployed by DumartDev, but does not own the underlying files.

Domain Transfer: Clients may request to transfer the domain name associated with their website to another provider if they choose to do so. DumartDev will assist with the domain transfer process upon client payment of the domain, orientation, and service fees. 

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information received during the term of the agreement.

9. Payment Terms

  • Fees: You agree to pay the fees specified for the services provided. Payments are due upon receipt of the invoice.
  • Late Payments: Late payments may incur additional charges as specified in the invoice terms.

10. Term and Termination

  • Term: The term of this agreement shall commence on the date you accept these terms and continue until terminated by either party.
  • Termination: Either party may terminate this agreement at any time with written notice. Termination does not relieve you of your obligation to pay any outstanding fees.

11. Disclaimers and Limitation of Liability

  • Disclaimer: The services are provided “as is” without any warranties of any kind. DumartDev does not warrant that the services will be uninterrupted or error-free.
  • Limitation of Liability: DumartDev shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the services provided.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of CA, United States. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of CA, United States.

13. Changes to Terms

DumartDev reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the new terms.

14. Contact Information

If you have any questions about these terms, please contact us at: info@dumartdev.com 

15. Limitation of Liability

To the fullest extent permitted by applicable law, DumartDev shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from (i) the use or the inability to use our services; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the service; (iv) any content or services provided by you, the client, including but not limited to claims of false advertising, misrepresentation, or breach of any warranty.

Client Responsibility for Legal Compliance: The client is solely responsible for ensuring that their website and the content therein comply with all applicable laws and regulations. DumartDev does not assume any responsibility for legal issues arising from the client’s use of our services, including but not limited to claims related to false advertising, misrepresentation, or breach of any warranties provided by the client. This includes any claims arising from guarantees or promises made by the client to their customers.

16. Financial Savings and Technologies Available

3,000 Average Visitors Monthly: Each site we host can handle an average of 3,000 visitors per month, ensuring robust performance and reliability for your growing audience. However, we can accommodate greater traffic as needed.

25+ Technologies Expertise: We are proficient in 25+ different technologies, including the MERN stack, WordPress ecosystem, and more. This broad expertise allows us to deliver customized solutions tailored to your specific needs. Skills include and are not limited to: 

WordPress

React

Express

Mongo

Node JS

HTML

CSS

JavaScript

TypeScript

Python

PHP

Elementor

MySQL

jQuery

Bootstrap

Tailwind CSS

Handlebars JS

EJS

GraphQL

ApolloServer

Sequelize

Mongoose

NPM

Git

GitHub

GitLab

WebPack

LightHouse

Jest Test Suites

ESLint

Insomnia

VS Code

Code Sandbox

Mongo Atlas

Mongo Compass

Apollo Sandbox

Heroku Deployment

Render Depolyment

Chome Dev Tools

PyCharm

PIP

CLI

REST API

GraphQL API

17. Testimonials Disclaimer

We value our clients’ feedback and look forward to sharing their positive experiences with our services. For their privacy, any testimonials on the site may have altered identities.

All testimonials provided on our website are to be genuine and reflect the opinions and experiences of our clients. In cases where testimonials are provided for illustrative purposes, they are based on the anticipated positive feedback from our quality services. 

18. Data Collection and Usage Policy

At DumartDev, we value your privacy and are committed to protecting your personal information. This section outlines how we collect, use, and protect the data submitted through the forms on our website. The forms being the contact form and the onboarding survey form powered by Google.

Purpose of Data Collection:

All forms on our site are designed to collect customer inquiries, provide customer support, and gather details necessary to build and customize your website.

Type of Data Collected:

The forms may request information such as your name, email address, phone number, and specific details related to your website preferences and requirements.

Usage of Collected Data:

The data collected through our forms will be used solely for the purposes of contacting you, assisting with your inquiries, and building your website based on the preferences you provide.

We do not sell, trade, or otherwise transfer your personal information to outside parties.

Data Protection:

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and access controls.

Disclosure to Third Parties:

We do not disclose your personal information to third parties, except as necessary to provide the services you have requested or as required by law.

User Consent:

By using our forms, you consent to the collection and use of your information as outlined in this policy.

Changes to This Policy:

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page.

19. Right to Refuse Service

We reserve the right to deny service to any client or potential client at our sole discretion. This policy is in place to ensure that our team can maintain the highest standards of quality and professionalism in all projects we undertake. Reasons for denial of service may include, but are not limited to:

  • Inappropriate or offensive content requests.
  • Non-compliance with our terms and conditions.
  • Unreasonable demands or expectations that cannot be met within the scope of our services.
  • Any behavior or communication deemed unprofessional or disrespectful by our team.

If a decision is made to deny service, we will communicate this decision clearly and respectfully, and any deposits or payments made will be refunded according to our refund policy.

20. Refund Policy

Description:

At DumartDev, we strive to ensure the complete satisfaction of our clients. However, we understand that circumstances may arise where a refund is necessary. Our refund policy is designed to provide clarity and fairness to both parties.

Service Deposits:

  • Deposits made for services are generally non-refundable. However, if a project is canceled by DumartDev before work begins, a full refund of the deposit will be issued.

Service Cancellation by Client:

  • If a client wishes to cancel a project after work has commenced, refunds will be issued based on the amount of work completed. The refundable amount will be determined at the sole discretion of DumartDev, taking into account the time and resources invested in the project up to the cancellation date.

Dissatisfaction with Services:

  • If a client is not satisfied with the services provided, they must notify DumartDev within 30 days of project completion. We will make reasonable efforts to address and rectify any issues. If the client is still not satisfied after remediation efforts, a partial refund may be issued, again based on the work completed and at the discretion of DumartDev.

Non-Refundable Services:

  • Certain services, such as domain registration, hosting fees, and third-party services, are non-refundable once they have been set up and activated.

Requesting a Refund:

  • To request a refund, clients must contact DumartDev at info@dumartdev.com with a detailed explanation of the reason for the request. Refund requests will be reviewed and processed within 10 business days.

Chargebacks:

  • Chargebacks are strongly discouraged and considered a breach of contract. Clients are encouraged to contact DumartDev directly to resolve any issues. Unauthorized chargebacks will result in immediate termination of services and potential legal action.

Refund Method:

  • Refunds, if approved, will be issued via the original payment method used by the client. Processing times may vary depending on the payment provider.

Changes to the Refund Policy:

  • DumartDev reserves the right to modify or update this refund policy at any time without prior notice. Changes will be posted on our website and will apply to all transactions made after the policy update.

Contact Information:
If you have any questions about our refund policy, please contact us at: info@dumartdev.com

21. Force Majeure

DumartDev shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemics, natural disasters, and other unforeseen events.

22. Severability

If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole. Rather, the unenforceable or invalid provision will be modified to the extent possible to reflect the parties’ original intent.

23. Entire Agreement

These Terms and Conditions, along with any documents referenced herein, constitute the entire agreement between you and DumartDev regarding the use of our services and supersede all prior agreements and understandings.

24. Waiver

Failure by DumartDev to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

25. Indemnification

You agree to indemnify and hold DumartDev harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of our services, violation of these terms, or infringement of any third-party rights.

26. Third-Party Links

Our website may contain links to third-party websites. DumartDev is not responsible for the content or privacy practices of these external sites. Accessing these sites is at your own risk.

27. Privacy Policy

At DumartDev, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information Collection: We may collect personal information, including but not limited to your name, email address, and phone number, when you voluntarily provide it through our website.

Use of Information: The information we collect may be used to provide you with services, respond to inquiries, send you updates, or improve our website.

Data Security: We implement various security measures to ensure the safety of your personal information, including SSL encryption and secure servers.

Third-Party Sharing: We do not sell or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website.

Cookies: Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings.

Changes to the Privacy Policy: We reserve the right to modify this policy at any time. Changes will be posted on our website.

28. Cookies Policy

DumartDev could use cookies to personalize and enhance your browsing experience. By using our website, you agree to the use of cookies as described in this policy.

What are Cookies? Cookies are small files stored on your device that collect information about your browsing behavior.

How We Use Cookies: We use cookies to remember your preferences, provide personalized content, and analyze website traffic.

Managing Cookies: You can manage or disable cookies through your browser settings, though this may affect your experience on our site.